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2010
Excutive Q&A with NICE Systems's Udi Zvi
CRMXchange
December 2010
Media: Trade Press
The Year of the Customer: Balancing Service and Efficiency
CRMBuyer.com
September 2010
Media: Trade Press
Lambeth Council Achieves Workforce Optimization with NICE
TMCnet.com
June 2010
Media: Trade Press
Customer Interactions: Critical Information for the Contact Center
Mundo Contact
June 2010
Media: Trade Press
Viewing Customer Relationships Through a New Lens
CRMBuyer
April 2010
Media: Trade Press
NICE on CNBC’s Mad Money!
CNBC
January 2010
Media: Broadcast
2009
BB&T Dives Deep into its Calls
American Banker/Bank Technology News
December 2009
Media: Trade Press
The 2009 Speech Industry Awards
Speech Technology Magazine
November 2009
Media: Trade Press
Conseco Drives Call Center Quality With NICE Suite
Insurance Technology Magazine
August 2009
Media: Trade Press
Interview: Talking Workforce Management Systems with NICE
TMCnet
June 2009
Media: Trade Press
Five 'Intelligent' Tips for Managing Customer Experience
CP Wire
June 2009
Media: Trade Press
Speech Analytics - Property of ??????????
Speech Technology Magazine
January 2009
Media: Trade Press
Montana school improves residence hall security with CBORD and NICE
CR80News
January 2009
Media: Trade Press
2008
SpeechTechnology Executive Focus: Barak Eilam, VP & GM Interaction Analytics, NICE
Speech Technology Magazine
December 2008
Media: Trade Press
A NICE way to smartly manage your contact centre
ITwire, Australia
November 2008
Media: Trade Press
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